BVRMC surveys four main areas through Press Ganey. These areas are ambulatory surgery, emergency department, inpatient services and outpatient services.
"Our staff works hard to make sure each patient receives the best care possible. While health care continues to evolve and change, BVRMC is committed to providing the best patient experience," says Rob Colerick, BVRMC CEO.
For more than 25 years, Press Ganey has been the industry's most recognized leader in health care performance improvement. Working with more than 50% of U.S. hospitals, they strive to improve clinical and business outcomes.