Letters to the Pilot

Tuesday, April 15, 2003

Heroic voices


April 13 begins "National Public Safety Telecommunicators Week," a time set aside for recognition of the many telecommunicators who provide 9-1-1 assistance to citizens everywhere. Every day, every shift, these seemingly nameless, faceless individuals, often make the difference between life and death by answering emergency calls, prioritizing them and dispatching emergency services. They are the true "first" First Responders, the dedicated group of highly trained individuals who work around the clock to ensure our safety.

As communications supervisor, I recognize and salute not only the staff of the Buena Vista County Communications Center - Chris Day, Sandy Nicolaisen, Sarah McClure, Amy Wise, Cindy Seward and Sheila Cougill - but also all those men and women who carry out similar duties for their public service agencies.

The scope of their job has change significantly since 9/11, creating more serious call in times of less financial stability due to current budget restraints. They rise to the occasion, bringing their training, skills and dedication as they handle each new crisis.

I applaud them. I commend them and I ask my fellow citizens to remember them and please join us at our open house April 17 from 12:30 to 3 p.m. Remember their service, perhaps stop by and thank them for what they do every day. They are the heroes "behind the scenes" that you do not often hear about or read about.

Mark Van Hooser,

Communications Supervisor

Buena Vista County

Communications Center