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Tuesday, May 3, 2016

UCHC changes hours of operation, begins surveys

Thursday, March 12, 2009

Hours of operation at United Community Health Center will change effective March 15. The Board of Directors approved the request to allow administration the opportunity to gauge patient response to an earlier opening time as well as balance staff work and family time. UCHC is committed to making the health center the best place for patients to receive care and the best place for providers and employees to work.

Hours of operation will be M-W-F from 8 a.m. to 5 p.m., Tuesdays from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 1 p.m. The change opens the clinic an hour earlier while keeping extended hours two evenings a week with a slight reduction in Saturday hours. The clinic is closed over the noon hour.

UCHC will also begin using Press Ganey surveys to measure patient satisfaction with clinic services, including hours of operation. The Board and administration are committed to continuous quality improvement and reducing barriers to access to health care and welcome feedback.